What happens once the counterpart of the driving licence is abolished?

From the 8th June 2015, the counterpart to the photocard driving licence will not be valid and will no longer be issued.

From this date ALL penalty points and driving entitlements of both photocard and paper licence holders will be recorded online. Buzz Motorhomes has a legal responsibility to check your driving licence endorsement in order to provide insurance under the Road Traffic Act legislation. In order to carry out these necessary checks the following 3 options are available to you.

Option 1 – You can share your driving licence details online for free by generating a ‘check code’ which allows us to log on and view your details.  Go to https://www.gov.uk/view-driving-licence and enter your driving licence number, National Insurance number and the postcode shown on your driving licence. Select the “Share your licence information” tab and then click the “Create a code” button. You will now be shown your check code. Please note the check code is case sensitive, can only be used once and is only valid for 72 hours. You can download and print a PDF summary of your licence, including your check code, by selecting “View, print or save your licence information”. You need to give the check code to us when you come in to collect your vehicle so that we can log on and view your details.

Option 2 – If you do not have access to a computer at home then you can bring your driving licence, National Insurance number and identification with you when you come in to collect your vehicle and we will give you access to one of our computers so you can generate a check code. You then need to give the check code to us so that we can log on and view your details.

Option 3 – If you can’t do either of the above, you will be asked to give your permission verbally over the telephone to DVLA, so that they can disclose your driving licence information to us. This is a premium rate telephone service and there will be a charge of £3.00 inclusive of VAT per licence for choosing this option. Please note this service is only available Monday to Friday 8am to 7pm and Saturdays 8am to 2pm (not including Bank Holidays). We will be unable to hire to you if you select this option outside of their operating hours.


Frequently asked questions


  1. What does the rental price include?
  • VAT
  • Unlimited mileage
  • Breakdown cover
  • Comprehensive UK insurance for 1 driver
  • Free parking
  • Free personalised vehicle familiarisation tour before you depart
  • For a comprehensive list of what is included in your motorhome please see section 20 ‘What does my motorhome come with’
  1. Can I drive the motorhome?
  • We can insure drivers between 25 – 70 years of age who have held a full valid license for more than 3 years
  • You can have up to 3 drivers per vehicle, your first driver is included in your rental cost, fees apply for each addition driver
  • You must have a manual license to drive our motorhomes
  • All drivers must be present to collect the Motorhome
  • Some of our vehicles require a C1 driving license (please contact us for information)
  1. Can I drive with points on my license?
  • Buzz Motorhomes can accept up to 2 sets of speeding fines per driver (i.e. SP30) although there is an additional charge for points on licence that were acquired within the last three years
  • For more than 2 sets of points or for any points that are not coded SP’s please contact the office
  • We may not be able to arrange cover for convictions with the following codes: AC, BA, CD, DD, DR, IN, LC, MS, UT, MR and TT or for any driver disqualification within the last 5 years so please contact the office
  • Please refer to our terms and conditions for full details on driver/licence requirements.
  1. Is there a minimum hire period?
  • A minimum hire period of 3 days applies throughout the year
  • Minimum hire period is increased to 7 days in July, August, Easter and Christmas
  • Buzz Motorhomes reserves the right to increase the minimum hire period for certain events such as Christmas, Glastonbury or similar events for more details please contact the office
  1. How old are the motorhomes?
  • All motorhomes are no more than 3 years old and are regularly serviced and well maintained
  1. How do I make a booking?
  • Bookings can be made over the phone, via email or in person.
  • All we need to confirm a booking is a deposit of £200.00 per week of hire
  • The remaining balance will be due 6 weeks before collection of your motorhome
  • If confirming a booking less than 6 weeks prior to collection the full amount is required
  1. What charges apply if I cancel my booking?
  • More than 6 weeks before collection the booking deposit is non refundable
  • 6 weeks – 2 weeks before collection 50% of total hire charge is non refundable
  • 2 weeks – No Show 100% of total hire charge is non refundable
  1. What time can I collect and return my motorhome?
  • Collection times are between 2pm and 4pm
  • Please allow 1 hour for the hand-over at our premises – to complete the documentation and demonstrate your vehicle to you
  • Return times are between 9am and 11am
  • A late fee is chargeable for all motorhomes returned after 11am
  1. What do I need to collect my motorhome?
  • All drivers MUST be present on collection of the motorhome
  • Full valid license (Both the plastic photo card and the paper counterpart)
  • International license if required (countries outside the EU)
  • Passport
  • Utility bill or bank statement to confirm your home address if it is different from your license address
  1. What is the security deposit?
  • A Security deposit of £1,000.00 is payable on collection of the motorhome on a credit or debit card
  • The card holder must be present at the office
  1. Is there any excess on the insurance?
  • There is an excess of £1,000.00 on the insurance policy
  • DLW (Damage Limitation Waiver) can be taken out at £20.00 per day of hire which will reduce the excess on the policy to £0.00. this does cover your tyres and windscreen
  • If DLW is taken, the hirer will however be fully liable for any Overhead damage, damage caused through reversing, replacement or repair to windows, any internal damages or any damage costs caused through gross negligence. Minimum term for DLW is 5 days in winter and 7 days during the summer, maximum terms is 21 days. Please see our terms and conditions for full details
  1. Can I take the motorhome to Europe?
  • Yes, There is an additional charge for European travel to cover European roadside assistance. Price on request.
  1. Can I take the motorhome to Ireland?
  • Yes, There is an additional charge for travel to Southern Ireland to cover Irish roadside assistance. Price on request.
  1. Can I take my motorhome on a ferry?
  • Your motorhome can be taken on a ferry, the company will usually ask for the registration number and length of the vehicle
  • Buzz Motorhomes can organise a ferry crossing for you from Dover to Calais – please ask us for details.
  1. Can I take my pet?
  • Yes, pets are allowed in all motorhomes at no extras cost although we ask they are not to be left in the vehicle unattended or on the soft furnishings
  • The Security deposit will be £1,000.00 and we ask you to sign a copy of our pets policy
  1. Do you deliver?
  • Please contact us for details.
  1. Do you do one way hires?
  • Prices and availability available upon request. Availability is not guaranteed, and is only on a request and confirm basis at the time of booking
  1. How do I get to Buzz Motorhomes?
  • Buzz Motorhomes is situated between Birmingham & East Midlands airports
  • We will gladly collect you from our local train station Burton on Trent or from East Midlands or Birmingham airport
  1. Can I leave my car at Buzz Motorhomes?
  • Yes, you can leave one car at our premises free of charge
  1. What does my motorhome come with?
  • Full tank of diesel
  • Full tank of LPG gas
  • Refillable LPG gas system
  • Full tank of fresh water
  • Leisure battery
  • Shower and toilet
  • Gas hob
  • Grill or Oven (model dependant)
  • Fridge
  • Pots, pans and cooking utensils
  • Crockery, cutlery and wine glasses
  • Kettle
  • Toaster
  • Kitchen starter pack (dishwashing liquid, tea towel, rubbish bag, dish sponge and matches
  • Fire Extinguisher
  • Smoke Alarm
  • Gas powered heating and hot water system
  • TV/DVD/Digital Status aerial
  • CD or USB stereo system
  • Electric heater (winter only)
  • European travel pack (first aid kit, bulb & fuse packs, beam benders, breathalyzers)
  • Warning triangle
  • Fresh water filling hose
  • Electric hook up cable and EU adaptor
  • Aqua chem toilet chemicals for the duration of your hire
  • Dustpan and brush
  1. What works on gas (LPG refillable gas bottle)?
  • The heating and hot water
  • Gas hob
  • Gas oven (dependant on model)
  1. What works from the Leisure battery?
  • Lights are powered from the leisure battery
  • Water pump
  • TV/DVD/Digital Status aerial
  1. What are the benefits of hooking up to the mains electric?
  • A power source of 240 volts is needed to fully power the motorhome
  • The plug socket can be used when hooked up
  • The fridge can be used off the mains electric
  • The leisure battery will also charge through the mains electric
  • A generator can also be used in place of a 240v mains hook up
  1. How many miles per gallon can I expect?
  • All motorhomes will do roughly 25-28 miles per gallon, around 350 miles to a tank
  1. Are there power points in the motorhome?
  • Dependant on models there is at least 1 x plug socket for a standard 3 point plug (this will only work when connected to the mains electric)
  • There is 1 x 12v socket in the dash which can be used for car phone chargers, sat nav’s etc
  1. Does the motorhome have a TV?
  • All motorhomes include a TV/DVD/Digital Status aerial
  1. Is linen included?
  • Towels are NOT included with our motorhomes
  • Bedding (see offers)
  1. Will my motorhome fit a baby car seat?
  • All motorhomes can fit a baby car seat/booster seat/ booster cushion
  1. Are the motorhomes suitable for winter hire?
  • All motorhomes are fully winterised
  • All motorhomes are fitted with a gas heating/hot water system as well as an electric fan heater
  1. Do I have to stay at campsites?
  • Buzz Motorhomes always recommends to stay at campsites for your own and the vehicles safety
  1. How do I return my motorhome?
  • All motorhomes must be returned to the Buzz Motorhomes between 9am and 11am (unless otherwise agreed)
  • We ask the motorhome is returned with a full tank of diesel and LPG gas
  • We ask the motorhome is returned with an empty toilet cassette and grey water tank, please make sure grey water and toilet cassettes are only disposed at approved disposal points
  • Vehicles are expected to be returned in a clean and tidy condition
    • All floors clean
    • Food rubbish removed
    • Bathroom clean and tidy
    • Surfaces wiped

Vehicles must be cleaned unpacked and ready to be handed over to a member of the Buzz Motorhomes team by 11am.